Privacy Policy

(Last Updated: June 29, 2026)

Our Core Principles

At VideoSwapFace, your privacy matters. We operate by a few fundamental principles:

• We are thoughtful about the personal information we ask you to provide and what we collect through the operation of our services.
• We store personal information only for as long as we have a legitimate reason to keep it.
• We aim to make it as simple as possible for you to control your data, including the right to delete it permanently.
• We aim for full transparency in how we gather, use, and share your personal information.
• We will never sell your personal data or use your uploaded media to train AI models.

1. Who We Are and What This Policy Covers

This Privacy Policy applies to information we collect when you use:

• https://videoswapface.com and all subdomains and domain variants thereof

VideoSwapFace provides AI-powered face swap, video face swap, GIF face swap, and related image or media generation services. This policy describes how we collect, use, store, and protect personal information in connection with those services.

For privacy inquiries, contact us at: [email protected]

2. Information We Collect

We collect information in three ways: information you provide directly, information collected automatically, and information from third-party sources.

2.1 Information You Provide to Us

• Account Information: To create or access an account, we may collect your email address and basic profile information provided through supported sign-in methods.
• Payment Information: When you make a purchase, payment is processed by third-party payment providers. We receive transaction confirmation and limited billing details, but we do not store your full payment card information.
• User Content: You may upload images, GIFs, or videos to use with our AI services. These uploads are processed solely to deliver the requested service and are deleted when no longer needed for service delivery, troubleshooting, security, or legal compliance.
• Communications: If you contact us for support or respond to surveys, we collect the content of those communications.

2.2 Information We Collect Automatically

• Usage Information: We collect data about how you interact with the Site, including pages visited, features used, actions taken, timestamps, and session duration. This helps us understand how our services are used and how we can improve them.
• Device Information: We may collect information about the device you use to access the Site, including browser type, operating system, screen resolution, IP address, and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies to recognize returning visitors, maintain session states, measure site performance, and improve our services. You can configure your browser to reject cookies, though some features may not function properly as a result.

2.3 Information from Third-Party Sources

If you create or log into your account using a third-party service, such as Google, we receive information from that service as permitted by its authorization procedures. The information we receive depends on which permissions you grant.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: Including creating and maintaining your account, processing uploads, and delivering AI-generated outputs.
• To process payments: To facilitate and verify purchases.
• To communicate with you: Including transactional emails, account notices, service updates, and support responses.
• To improve our services: We analyze aggregated usage data to understand how our services are used and to develop new features.
• To ensure security and prevent fraud: We monitor for suspicious activity, unauthorized access, fraudulent transactions, and other abuse.
• To comply with legal obligations: We may process your data to comply with applicable laws, regulations, or legal process.
• To enforce our Terms: Including investigating potential violations and protecting the rights and safety of VideoSwapFace and our users.

4. How We Share Your Information

We do not sell your personal information.

We share your information only in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors who help us operate the Site and provide our services. This may include hosting providers, payment processors, analytics providers, security tools, and customer support tools. These vendors are required to use your information only as necessary to provide services to us and in compliance with applicable law.
• Legal Compliance: We may disclose your information in response to a valid subpoena, court order, government request, or other legal process, or when we believe disclosure is necessary to comply with applicable law, protect our rights, prevent fraud, or protect the safety of users or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to a successor entity. We will notify you of any such change through the Site or by email when required.
• With Your Consent: We may share your information for any other purpose with your explicit prior consent.

5. Uploaded Media and AI-Generated Content

We take the handling of your images, GIFs, and videos seriously:

• Media you upload is used solely to generate your requested AI outputs and operate the service.
• AI-generated outputs may be stored in your account or session for access, download, history, troubleshooting, or service continuity.
• We will never use your uploaded media or AI outputs to train AI models without your consent.
• We will never sell your uploaded content to any third party.

6. Cookies

We use cookies and similar tracking technologies to operate and improve the Site. Types of cookies we use include:

You can manage cookie preferences through your browser settings or any cookie consent tool provided on the Site. Disabling essential cookies may impair Site functionality.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by law:

• Account data is retained for the duration of your account's existence plus a reasonable period thereafter to allow for account recovery, security review, and legal compliance.
• Uploaded media is retained only as long as needed to provide the requested service, maintain user history where applicable, troubleshoot issues, prevent abuse, or comply with legal obligations.
• AI-generated outputs may be retained in your account or session until you delete them, close your account, or the retention period for the relevant service expires.
• Transaction records may be retained for accounting, tax, and legal compliance purposes.
• Communications may be retained for support quality, dispute resolution, and legal compliance.

Upon account deletion, personal data linked to your account will be deleted or anonymized within a reasonable period, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information.
• Right to Erasure: You may request deletion of your personal data, subject to certain legal exceptions.
• Right to Restriction: You may request that we limit how we process your personal data.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to our processing of your personal data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

For EU/EEA users, these rights may be available under the General Data Protection Regulation. For California users, rights may be available under the California Consumer Privacy Act and related laws.

To exercise any of these rights, contact us at [email protected].

9. International Data Transfers

VideoSwapFace operates globally. Your information may be processed in countries outside your country of residence, including countries that may have different data protection laws. Where required, we use appropriate safeguards for international transfers of personal data.

10. Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from someone under 18, we will take prompt steps to delete that information. If you believe a minor has provided us with personal information, please contact us at [email protected].

11. Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information, including:

• TLS/HTTPS encryption for data in transit
• Access controls for personnel who handle personal data
• Monitoring for suspicious or abusive activity
• Security reviews for systems that process uploaded media
• Retention controls for uploaded and generated content

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

12. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and this Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and, for material changes, provide notice through the Site or by email when required. Your continued use of the Site after the effective date of any update constitutes your acceptance of the updated Policy.

14. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Email: [email protected]
Website: https://videoswapface.com